Our Promise
To make every pet feel just as loved, comfortable, and cared for as we’d want our own to feel.
New Clients
New Clients
New Clients
Getting Started Is Easy
Ready to join the Baytail crew? Follow the three simple steps below to get set up, meet your care team, and start booking services.
Ready To Get Started?
We can’t wait to meet you and your pets! Getting started is simple, just follow these three easy steps:
Step 1. Fill Out the
New Client Form (Click Here)
Complete our New Client Form and share a little about your pet, the care you’re looking for, and your upcoming consultation availability. We’ll review everything to make sure we're a good fit, then you’ll receive an email from our easy-to-use app inviting you to set up your client portal.
Step 2. Set Up the In-Person Consulation
We’ll schedule your in-person consultation to meet you and your pet, learn their routine, and make sure everything is ready for care.
Step 3. Set Up Services!
Once onboarding is complete, you’re officially ready to roll! Request services, manage your schedule, message our team, and follow along with visit updates all through the Time To Pet app.
Service Areas
We’re proud to care for pets all across Annapolis and the surrounding area. Take a look below to see where Baytail Co currently serves, and if you don’t see your neighborhood listed, reach out. We’re always happy to see if we can make it work.
Downtown Annapolis
Eastport
West Annapolis
Murray Hill
Admiral Heights
Homewood
Parole
Annapolis Neck
Hillsmere Shores
Bay Ridge
Annapolis Roads
Arundel on the Bay
Annapolis Cove
Annapolis Overlook
Chesapeake Harbour
Blackwalnut Cove
Fishing Creek Farm
Hunt Meadow
Cape St. Claire
St. Margarets
Highland Beach
Oyster Harbor
Mariners Point
Forest Drive
READY TO
GET STARTED?
We can’t wait to meet you and your pets! Getting started is simple, just follow these three easy steps:
Step 1. Fill Out the
Complete our New Client Form and share a little about your pet, the care you’re looking for, and your upcoming consultation availability. We’ll review everything to make sure we're a good fit, then you’ll receive an email from our easy-to-use app inviting you to set up your client portal.
Step 2. Set Up the In-Person Consulation
We’ll schedule your in-person consultation to meet you and your pet, learn their routine, and make sure everything is ready for care.
Step 3. Set Up Services!
Once onboarding is complete, you’re officially ready to roll! Request services, manage your schedule, message our team, and follow along with visit updates all through the app.
Service Areas
We’re proud to care for pets all across Annapolis and the surrounding area. Take a look below to see where Baytail Co currently serves, and if you don’t see your neighborhood listed, reach out. We’re always happy to see if we can make it work.
Downtown Annapolis
Eastport
West Annapolis
Murray Hill
Admiral Heights
Homewood
Parole
Annapolis Neck
Hillsmere Shores
Bay Ridge
Annapolis Roads
Arundel on the Bay
Annapolis Cove
Annapolis Overlook
Chesapeake Harbour
Blackwalnut Cove
Fishing Creek Farm
Hunt Meadow
Cape St. Claire
St. Margarets
Highland Beach
Oyster Harbor
Mariners Point
Forest Drive
This is an amazing service and a huge peace of mind knowing my puppy is so well looked after while in their care.
A 10+ !!
We had an outstanding experience working with Skylar and Zoe at Baytail Co.
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Baytail Co. Dog Walking/Sitting is truly exceptional! We didn't know who to choose, but once I met Skylar and Zoey I knew they would be great....
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Still Have Questions?
We have answers! Click to redirect to our Contact Us page, where we will answer all of your burning questions!
Still Have Questions?
We have answers! Click to redirect to our Contact Us page, where we will answer all of your burning questions!
OUR top faq's
Q. What areas do you service?
Service AreasA: We’re proud to care for pets all across Annapolis and the surrounding area. Click the button below to see where Baytail Co currently serves, and if you don’t see your neighborhood listed, reach out. We’re always happy to see if we can make it work.
Q. Are you insured?
A: Yes! We are fully insured.
Q. Do you charge extra for multiple pets?
A: No, Baytail Co does not charge additional per-pet fees. Our pricing is designed to be simple and transparent, so there are no extra charges just because you have more than one pet. We'll always help you choose the visit length that best fits your household's needs.
Q. Do you board pets?
Overnight CareA: No, we do not board pets. Instead of boarding, we provide in-home care by staying in your home so your pet can remain comfortable in their familiar environment. This helps reduce stress, keeps their routine consistent, and allows them to receive personalized, one-on-one care while you’re away. Click the button below to learn more about our Overnight Care!
Q. Do you offer membership plans?
A: We don’t offer traditional memberships, but we do offer weekly recurring discounts for both Dog Walks and Pet Check-Ins. Book 2–3 visits per week and save 10%, or 4+ visits per week and save 15%, plus priority booking and more consistent visit times.
Click here for Recurring Dog Walking Discounts
Q. Do I need to schedule a consultation before booking?
A: Yes! All new clients are required to complete an in-person consultation before their first service. This gives us the opportunity to meet you and your pet, learn about their unique needs and routines, and ensure we're the right fit. It's an important first step in providing the personalized, attentive care your pet deserves!
Q. Where do I book services?
New ClientsA: Click the "New Clients" button below and start Step 1!
Q. Will I receive updates during my pet's visits?
A: Absolutely! After each completed visit, you'll receive a personalized update through the Time To Pet app, including photos and details about your pet's care.
Q. How will you access my home?
Home Access PolicyA: For security and convenience, Baytail Co does not collect or retain physical house keys. Clients are responsible for providing a secure, reliable method of entry, such as a lockbox, smart lock, or approved keyless entry system. Access instructions are securely documented in your client profile so our team can access your home safely during scheduled visits.
Q. What is your cancellation policy?
View Cancellation PolicyA: Our cancellation policies vary depending on the service booked. We recommend reviewing our policies before scheduling so you know what to expect if your plans change.